This HelpDesk System by ActiveXperts is a powerful, web enabled support system designed for help desks, call centers, customer support centers and IT departments. It is designed to provide a complete support solution. SMTP and POP play an important role. The product runs as a service on Windows 2008,2003,Vista,XP and2000. Awarded with the 'Product of the Year' award by ItilFoundations.com in 2007 (see also http://www.itilfoundations.com)
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